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The problem with the spam filter

  • April 17, 2020
  • 1 reply
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S
Debut

I register freshdesk. I try to work with him. But at the first notification by mail (through the feedback channel), activation and invitation letters fly to spam in gmail services. How to fix it ?

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    1 reply

    H
    • hemanth.ramya
    • Participating Frequently
    • April 20, 2020

    Hello!


    You can enable DKIM for your Freshdesk account which helps verify the authenticity of the message source and would not mark emails as spam. You can refer to this article to get detailed insights on the same.


    For further queries, you can reach out to support@freshdesk.com and we would be happy to help!


    Cheers! :)

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