Freshdesk

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Google Calendar is a time-management and scheduling calendar service developed by Google. It became available in beta release April 13, 2006, and in general release in July 2009, on the web and as mobile apps for the Android and iOS platforms. Google Calendar allows users to create and edit events

I can’t seem to find it at all, am I on the right plan? 

#DidYouKnow - 65% of customer leaders worldwide are embracing remote or hybrid operating models that accommodate work-from-home as well as working from office as they move forward.As customer experience becomes the difference between keeping or losing customers, companies are increasingly turning to technology to create great customer experience. New technology solutions can help customer service teams automate support processes, focus on creating memorable experiences, and at the same time, help more customers solve simple problems on their own. Read more.With this change, we're witnessing the rise of a new brand of customer service that's centered around agility. What do you think about the role of technology in customer service?

Relatively new to the forum; I wanna know the best controls for an admin when you start off! :)

We are testing out badges and ranks. Revamped gamification programme

Trying to run reports but unsure if it needs to be omnichannel

Where do I need to go first?

If you thought WhatsApp & Facebook messenger are the best out there, you may not be further from the truth. Today we cover something we came across our time scouring the internet.  Take a peep into the future for the world of messaging!

We have a problem using our analytics section but can’t figure out where and what.