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Support to control prefix for support ticket number

  • April 16, 2020
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We'd like to change our support ticket numbers to be prefixed with the current date, format #YYYYMMDD-TicketNo (ie. the 3rd ticket of the day is #20200413-03).


This allows us to mask the total # of support tickets are in our support system, only exposing the potential # of tickets we've had created in a single day.

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