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April 21, 2020

Scheduled maintenance is under progress

  • April 21, 2020
  • 1 reply
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Hello, I set up a new freshdesk site reading my corporate emails through IMAP. After a few minutes the site is now under maintenance. Is my tenant blocked? The url is tallercarnaval.freshdesk.com. Thank you
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    1 reply

    H
    hemanth.ramya
    Participating Frequently
    April 28, 2020

    Hi!   


    We assume this is more of a temporary issue you are facing. Please write to us at support@freshdesk.com and our support stars will be able to provide you the reason for the account block if any and will also have the same unblocked for you. 


    Thanks!

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