Currently the way that this integration works is it pushes a $0 time entry to Quickbooks, requiring a lot of manual labor to prep an invoice before being sent out. It would be nice if each client in FreshService could have their billable rate set, and when Freshservice pushes out the time entry they are ready to converted to an invoice. Most other ticketing systems geared for MSPs can do this.
.png?dl=0)
Sign up to the Freshworks community
Already have an account? Login
Login to the Freshworks community
No account yet? Create an account
Social login
Login with Saml2 Login with LinkedInor use your username and email
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.