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New Ticket in analytics

  • March 23, 2020
  • 3 replies
  • 0 views
A
Debut

When I create a new ticket and resolve it , why it doesn't count in the analytics report or in the productivity dashboard ?

    This topic has been closed for replies.

    3 replies

    S
    • sukkursindh93
    • Participating Frequently
    • March 26, 2020

    same issue with me. When I create a new ticket and resolve it, why it doesn't count in the analytics report or in the productivity dashboard?

    S
    • sukkursindh93
    • Participating Frequently
    • April 8, 2020

    still waiting for the opportunity

    H
    • hemanth.ramya
    • Participating Frequently
    • September 7, 2020

    Hello,


    Apologies for the delay in getting back. Data in the Analytics section would be shown based on the filters set and the refresh frequency. If you find any discrepancy with data, either in analytics or dashboard, please drop an email to support@freshdesk.com and we would be happy to help.


    Cheers!

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