Customizing text in solutions, forums, and tickets | Community
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Customizing text in solutions, forums, and tickets

  • April 16, 2020
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I would love to be able to wirite this in a ticket:

   Just run  %%ROOTDIR%%/scripts/startall

This would save a lot of time over having to look up installation info for each client as we correspond with them.  This would be even more valuable in forums and solutions, where I find myself writing text like this:


   Just run  /myproduct/topdir/scripts/startall


This assumes your software is installed in /myproduct/topdir; your system may be different.


The customizing could be done by customer segment -- but it would be even more useful to have an easy way to reference custom field values from the company and customer pages.   


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