Create a SPAM rule containing *.co but NOT *.com | Community
Skip to main content
Visit Freshworks.com Visit Freshworks
C
Debut
cs
Debut
March 29, 2020

Create a SPAM rule containing *.co but NOT *.com

  • March 29, 2020
  • 1 reply
  • 0 views

We are getting more and more SPAM from different Mail addresses. The common denominator is, that they are from *.co 

If I create a rule which marks tickets as spam if they contain *.co in the Mail address, how can I make sure that *.com will NOT be marked as Spam? 

Thanks,
Christian


    This topic has been closed for replies.

    1 reply

    R
    raj.kumar
    Participating Frequently
    May 6, 2020

    Hello Christian,


    I hope you are well. On this front, you can create a with the following conditions,

    In tickets if requester email does not contain .com and if the requester email contains .co



    This should do the trick for you. Feel free to write to us for any support at support@freshdesk.com and we'll be happy to help you around.

    Terms & ConditionsCookie settingsAccessibility statement
    COMMUNITY
    PARTNER PROGRAM
    • Legal
    SUPPORT
    CONTACT