Allow tagging an entire group in notes | Community
Skip to main content
Visit Freshworks.com Visit Freshworks

Allow tagging an entire group in notes

  • April 17, 2020
  • 1 reply
  • 0 views
B
Debut

We can already tag individual users in FreshDesk notes, but would it be possible to also enable scenarios for tagging an entire team (group) in the note? 

    This topic has been closed for replies.

    1 reply

    N

    Hello Bart,


    We understand your need for notifying groups in notes but I am afraid it is currently not possible. It is indeed a valid requirement and an existing feature request at our end.We'll definitely keep you posted once we get further updates.


    Cheers and have a wonderful day!

    Terms & ConditionsCookie settingsAccessibility statement
    COMMUNITY
    PARTNER PROGRAM
    • Legal
    SUPPORT
    CONTACT