How the E-Commerce and Logistics Industry can Adapt to Serve Customers in these Challenging Times

During the COVID-19 crisis, the spotlight is on the e-commerce and logistics industry when it comes to providing essential and non-essential goods for consumers. With the lockdowns across the world, these companies are critical to ensuring people are able to get the supplies they need to live on. 

So what are some of the responsibilities and challenges they face and how can they overcome them, when operating under the current circumstances? We caught up with Sriram Sridhar, the CEO of lateshipment.com. to understand how the e-commerce and logistics industry is dealing with the crisis and what changes they had to make to cope and adapt.